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About Me and the Story behind the app
My name is Zac Thompson,
I'm 20 Years old and I'm a volunteer lifesaver at Fingal Beach Surf Lifesaving Club where I've been an active member for over 14 Years!
I first joined Fingal Beach SLSC as a junior nipper when I was about 6 years old, Over the years as a nipper I attended multiple carnivals including Branch and State, After finishing nippers I obtained my Surf Rescue Certificate (SRC). I then begun patrolling on my Mum and Dads patrol as an SRC where I continued to learn multiple skills. After about a year I proceeded to obtained my bronze medallion becoming a fully qualified lifesaver!
Over the course of the next 2 years I obtained my Silver Medallion Aquatic Rescue Certificate,IRB Crew Certificate, Silver Medallion IRB Driver Certificate and finally I obtained my Silver Medallion Beach Management Certificate more commonly known as the 'Patrol Captains Certificate'!
In 2018 I was awarded with the Surf Life Saver of the Year award at our Clubs Annual Awards night! I was also nominated to attend the Surf Life Saving Hunter Awards night in Newcastle as a nominee for the Hunter Surf Life Saver of the Year award and also as a nominee for the Hunter Junior Surf Life Saver of the Year award in which I was successfully Awarded with! I was then nominated to attend the Surf Life Saving NSW Awards night in Sydney Harbour!
At the Start of 2019 I became the Patrol Captain of 'Patrol L' and am still Patrol Captain of an amazing group of people! I also took on the role of 'Gear and Equipment Coordinator' in 2017 and have been Repairing, Maintaining and Improving club equipment to ensure smooth operation on every patrol!
The largest issue I had as the Gear and Equipment Coordinator was the communication gap between club members and our maintenance team in regard to repairs and maintenance of club equipment and facilities. That is what inspired me to start thinking of ways that would make it more simple for club members to log maintenance issue without having to talk to someone, The first method we had was a book at the club that members wrote issues into and it worked really good... But! The issue we were having was that no one would know about the issue until a member of the maintenance team physically when to the club and read the book... Not very efficient...!
This is when I realise that an app is what we needed! Making communication Fast! Transparent! and Easy! From the moment a report is generated a push notification is sent to all members with the app installed notifying them of a new issue at the club this makes things much more transparent for everyone! To find out more or for a download link head over to the IOS page or the Android page!
Q: What does SLS Management Hub do?
A: SLS Management Hub makes issues at the club more transparent!
Q: How does SLS Management Hub achieve this?
A: SLS Management Hub Allows patrolling members to log issues they run into (E.g Can't get the IRB Motor to start), To do this they can just Create a new report and specify their Name, Contact Number and the Details of the issue they are having, once filled in just press Create Report and in less than 1 Second a push notification gets send out to all patrolling members with the SLS Management Hub app installed on their device, this friendly notification will let them know there is an issue at the club to be aware of!
Q: What happens next?
A: Once a report is created the appropriate member of the maintenance team (i.e IRB Capt. for an issue with Irb’s) will log into the Maintenace Portal in the app, they will then review the report and take appropriate action to have the issue rectified, Once the issue is rectified the report is removed from the 'active' reports and placed into an archive, This 'Archived' Report contains information about the work performed, the date the work was completed, the person who signed off on the report and any repair costs that were involved, All these 'Archived' Reports can be accessed at later dates to help improve training and to help design maintenance budgets!
Q: What if something is out of service?
A: SLS Management Hub has a section that will display a Live Status of your club Equipment, Members from the service department can update these status' at anytime and all members with the SLS Management Hub app installed on their device will receive a friendly push notification whenever the status of equipment changes!